Webspikel Provides Complete Creative Web Design & Development Services, with the help of its Service Providers pursuant to the terms and conditions set forth below. This Agreement shall continue to be in full force and effect for one year from the date of domain registration. By paying for the service you agree to use the services in a manner consistent with and abide by the terms and conditions as set forth below.

General

» Webspikel provides many types of website packages as requirement. Website packages are a complete web solutions that includes important services required to run a website. We provide Domain Name, Web Hosting, Email Accounts, Website Security, Maintenance and Support to our customers as a single package. Website package is a renewable service every year. It don’t include Website Design or development cost or set-up fee that is charged once along with website package, it is billed to you as per the requirement Maintenance means to maintain your website running smoothly, taking backups, monitor smooth running of website and preventing it from hackers. Support means taking your request related to any error you report to be fixed on your website. It also includes very limited content update support. By default with any website package we provide Basic Support which doesn’t guaranty any fixed/expected time for the request to be completed. If you require a quick support you may buy our PREMIUM SUPPORT SERVICE as Ad-on with your package.

Web Design

» We use Html, Css, Jquery, Php, WordPress and other latest technology for developed the Website and Web Applications.

» Standard and Premium Design Provide by us, it means Wbspikel’s Designer will design your website and you cannot customize/changed design as you like if you don’t like Standard or Premium design then you need Custom Design which Provided by you (Client).

Payment

» We accept minimum 50% advance before starting the project and rest amount after complete the project but before launching the website.

» There are no refunds or money back after purchase any website packages, where a partial payment has been made for the invoice. Any ADVANCE amount is non-refundable for website packages/ domain registration.

Content

» We accept data in digital format (image, company/organization details, logo etc.).

» You will be solely responsible for providing the Upload Materials on your website. Webspikel will not be responsible for any content posted or transmitted through the use of this service.

Support & Maintenance

» Webspikel provide Technical support by Phone, Email or Support Ticket after purchase website packages.

» We secure your website from virus, hackers.

» We provide Website maintenance with weekly backup, website visitor report and content update, estimated time for content update is 24 to 72 hours.

Additional

» In case you are not satisfied with our services you may request to handover the domain names to you and you can move your services of website with other providers. We don’t charge anything to provide domain only and also no refunds are possible for the period product/service was bought with us.

» We cannot provide cpanel of hosting account for security reason but you need cpanel account you need to purchase hosting account as your requirement.

» After provide ftp/cpanel account of domain or hosting we are not responsible for any security, support or maintenance.

» You acknowledge that the site may be hacked or defaced by hackers or third party. You agree and understand that the website may not be available sometimes due to the uncertainties of the server.

» If your account is suspended or terminated for any reason under the terms of this Agreement, Webspikel and its service providers may sole discretion, permanently delete your website contents from service provider’s servers, and Webspikel and its service providers shall not be able to reopen or restore such content.

» If your account has been cancelled or suspended due to a violation of our Terms and Conditions, no refunds will be given. No refund / cancellation for domain names booked will be made. Further non-usage of the service does not entitle you for a refund of any portion of the payment made to us for this service.

» For our Branding, We use Created by: Webspikel.com in footer area every website if you want to remove it from your website you will be paid minimum one thousand INR. And we are not responsible for any security, support or maintenance.